Window Cleaning:

Upward Prowash LLC routine window cleaning service includes the removal of common environmental debris such as dirt, grime, bird droppings, etc. Excessive buildup of a-typical debris such as paint, plaster, concrete, stickers, tape, etc. must be indicated on the work order and noted prior to service. Removing hard water stains, mineral deposits and etching from your glass are not included in our routine service and require extra time, cleaning solutions and a waiver to protect against pre-existing conditions. Broken seals, fogging and moisture between your panes can only be addressed by replacement of the pane itself.

Gutter Cleaning:

Gutter cleaning service includes the removal of debris inhibiting the normal flow of water in your gutter system.  Upward Prowash LLC cannot address any blockage occurring underground. If this issue is spotted, we will attempt to notify you at the time of service. Full-service gutter cleaning comes with a 90 day guarantee. If your gutters are clogged during this time we will return and unclog them at no charge. This does not apply to homes with overgrown trees within 10 feet of your gutter line or clogs due to improper installation or underground blockage.

Vinyl Siding Cleaning:

Low pressure siding cleaning includes the removal of common environmental debris such as dirt, grime, algae and mildew which adhere to siding. Excessive staining or build-up of a-typical debris such as mold spores, oxidation and staining or loose siding are not included and should be noted on your work order before time of service. Although low pressure is used for siding cleaning, damage can occur due to poor maintenance and/or low-grade building materials. The homeowner should consult their builder or siding manufacturer to ensure the surface is safe to be cleaned.

Expectations:

● Have access to a working exterior water spigot.

● Access to one functioning electrical outlet.

● Ensure all windows and doors are shut and secure.

● Secure all pets while cleaning.

● Remove all sensitive items which could be susceptible to damage.

Roof Softwashing & 1 Year Limited Warranty:

Upward Prowash LLC does not use high-pressure or wire brushes during service and follows industry SoftWash Systems process and procedures. A soft brooming estimate would be provided to agitate and remove excess build-up before applying our cleaning solution which will kill 100% of the remaining organic growth and its root systems. All remaining dead compounds may take up to 6 months to disappear naturally. This process was designed to thoroughly clean your roof without damaging shingles.

If any mold, mildew or moss growth is observed within 12 months of your service Upward Prowash LLC will return and retreat these areas at no charge.  Your warranty covers correctly pitched roof types such as shingles, concrete / clay tile, asbestos and compound surfaces with no pooling on the roof surface.

Tree limbs and debris resting on or within eight (8) feet of a roof surface can void our warranty. This limited warranty is transferable to the new owner of a property.

Consent to Receive Text Messages

By signing up through our website, You are consenting to receive text messages that may be sent via an automatic telephone dialing system to the mobile number provided from Upward Prowash LLC, its affiliates or its successors.
Your consent to receive text messages (including promotional and transactional alert text messages, which come from a ten digit phone number) from Upward Prowash LLC, is subject to these Text Terms, including the Dispute Resolution provisions found below, and also is subject to the Privacy Policy at the link below (collectively referred to herein as the "Agreement").
You agree that when You consent to receive text messages from any of our text message programs, You will receive confirmatory opt-in text messages from the respective program. You agree to receive opt-out texts from any of our programs if You subsequently reply STOP to any text messages you receive. For help related to any text message program, reply HELP to any text message received. You agree that when You initiate a text message to any of our text message programs, You may receive related text messages in reply.
You may opt-out of receiving text messages at any time by replying STOP to any text messages You receive. You agree that these opt-out instructions, and/or any opt-out instructions in the Privacy Policy, provide the exclusive means of revoking Your consent to receive text messages.
Carriers are not liable for delayed or undelivered messages.
Message and Data Rates May Apply.
Please consult Your service agreement with Your wireless carrier to determine Your phone's pricing plan. This program may not be available on all wireless carriers. The carriers supported by this program are AT&T, Boost Mobile, Sprint, T-Mobile, U.S. Cellular, and Verizon, but Upward Prowash LLC may add or remove any wireless carrier from this program without notice.
You warrant that You have provided Your accurate mobile telephone number to Upward Prowash LLC and that You have authority to consent to receive text messages at that number. Before changing, deactivating, or relinquishing Your mobile phone number, You agree that You will opt-out of Upward Prowash LLC text message programs, or text message programs offered by our other brands which You may have signed up to receive. Failure to do so constitutes a material breach of these Text Terms.
For customer service related to Upward Prowash LLC text message programs, please call 859-302-6380.
Please review our Privacy Policy.
You agree that Upward Prowash LLC may change these Text Terms from time to time, through updating the online version of these Text Terms. Should there be a material change to these Text Terms, Upward Prowash LLC will provide notice of such change via text messaging.